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Cloud based phone system Edge over Traditional

Cloud based phone system pros and cons in details.

The technology is changing day by day. Everything is evolving so why not our phone systems? We should thank the technology, which has introduced a very convenient and a new way of communication for the businesses-Cloud based phone system.

The cloud-based phone system is also known as VoIP system, Hosted PBX system, Hosted VoIP system and of course Hosted Phone System. It is a way of communication over the internet. It is a cloud-based platform that provides the businesses call options over the internet. Now the users can remotely work with multiple location access with the help of this cloud-based phone system.

Features of cloud-based phone system:

It allows you to enhance the scalability of your business that your conventional on-premises phone system is unable to do. Scalability like desegregation with business, the remote working mobility of employees, click to call, etc. Moreover, this cloud-based phone system performs some other useful functionalities as well.

With the help of cloud-based phone system, now you can expand your business without any landline limitations. The data storage was not that much accessible before the introduction of this technology. However, it has now become simpler and more accessible to store and access data remotely, anywhere, anytime on your desktop, mobile phone and laptop etc.

So these are the functionalities of the hosted phone system. Now let’s find out what are the cloud-based phone system pros and cons.

Cloud based phone system pros and cons


There are many benefits of using cloud-based phone system for your business organization over your on-premise phone service. However, some of them are as follows:

  • Cost effective:

One of the most prominent features of using this VoIP phone system is that it is highly cost-effective. Unlike your traditional on-premise phone system, you don’t need to buy a high-quality hardware for communication and spend a large piece of your income on its maintenance and working.

No matter how much phone usage by your company is, a VoIP system will prove itself as the most competitive option with no hidden/additional charges for better communication between the company and the employees. Moreover, it saves your maintenance and buying cost up to 80%. So why not choose it?

  • Location flexibleness:

Another unusual feature and useful benefit of using hosted phone system is, it allows you to work remotely anywhere, anytime at anyplace. All you need is your internet connection. However, it offers you an opportunity to work from office as well as from home. Now you don’t need to wait for making a call on your desktop. It’s time to connect your employees with you over a single phone system using the internet.

  • Reliability:

Another useful benefit of using this phone system is, it offers you reliable efficiency. Means its components don’t centralize at a single place/location, which decreases the service downtime for most of the service providers. It is called cloud-based system means it can widely spread over the different geological areas and shows that all the servers are the replicas of the rest. In simple words, it is reliable due to its geographic redundancy.

So these are some of the pros of using Cloud-based phone system, let’s find out what are the cons of this phone system.


  • Phone and router purchase cost:

There is no doubt in it that Internet-based phone system helps you to save your cost up to 80% over the on-premise network. However, it aids in a long run means you need to invest in a phone and router in the beginning. You need to purchase hosted system equipment like IP phones and routers etc., but it will remain long lasting.

  • Service Gaps/Disruptions:

This is one of the most efficient and convenient ways of communication at present time for organizations. We all know about the quality of calls over this system via internet. But the thing is you need to have a reliable and fast internet connection. Most of the time people complain about service disruptions. This happens due to the weak internet frequency that drop the call.

Cloud-based phone system is getting trending among the small and large enterprises day by day. It’s becoming the most convenient, cost-effective and flexible way of communication for the companies. So overall it is the best solution to all your call problems.